FAQs

Oldmangrey

FAQs

Which payment methods do you accept?
Checkout and payment takes place via PayPal or Stripe, which allow payment from Visa, Mastercard, Maestro or American Express.

When will my order be shipped?
This shop is a two person operation between my wife and me.  We'd love to be able to process and ship out orders every day, but unfortunately we can't.  We'll do our best to ship items as soon as possible, and if not before then definitely on the Friday after your order has been placed.  You'll receive notification that your order has been shipped.

Can I return items?
Please get in touch with us at hello@oldmangrey.com if you have any concerns regarding your order once it has arrived.  We don't accept returns as standard, unless the item(s) show signs of damage on arrival.  Don't worry though - we have a really thorough and careful packaging process to avoid this happening.

How old is Pip??
Pip was born on 5th October 2013 :)